Welcome to sobhapay
These Terms of Use ("Terms") govern your access to and use of sobhapay's payment platform, services, and related technologies. By accessing or using our services, you agree to be bound by these Terms.
Acceptance of Terms
By creating an account or using any sobhapay service, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy.
Important: If you do not agree to these Terms, you must not access or use our services.
- You must be at least 18 years old to use our services
- You must provide accurate and complete registration information
- You are responsible for maintaining the confidentiality of your account
- You must comply with all applicable laws and regulations
Services Description
sobhapay provides a comprehensive suite of digital payment and financial services designed for businesses and individuals across India.
BBPS
Bharat Bill Payment System for all utility payments
Payout
Bulk payment processing for businesses
Mobile Recharge
Instant mobile recharge with fast and secure processing
We reserve the right to modify, suspend, or discontinue any service at any time with or without notice.
User Obligations
As a user of sobhapay services, you agree to:
- Provide Accurate Information: All information provided during registration must be accurate, current, and complete
- Account Security: Maintain the security of your account credentials and notify us immediately of any unauthorized access
- Compliance: Comply with all applicable local, state, national, and international laws and regulations
- Authorized Transactions: Only process transactions that you are authorized to make
- KYC Requirements: Complete all Know Your Customer (KYC) verification as required by law
Payment Terms
Transaction Fees
All applicable fees and charges are displayed before you complete a transaction. Fees vary by service type and transaction volume.
Payment Processing
Payments are processed through secure, PCI-DSS compliant infrastructure. Processing times may vary depending on the service and recipient bank.
Refunds & Reversals
Refund eligibility depends on the nature of the transaction and applicable laws. Please refer to our Refund Policy for detailed information.
- All fees are exclusive of applicable taxes unless stated otherwise
- We may change our fees with 30 days' prior notice
- You are responsible for all charges incurred under your account
Prohibited Activities
You must not use sobhapay services for any of the following purposes:
Strictly Prohibited
- Money laundering or financing of illegal activities
- Fraudulent transactions or impersonation
- Unauthorized access to our systems or data
- Distribution of malware or harmful code
- Violation of intellectual property rights
- Transactions involving illegal goods or services
- Circumventing security or authentication measures
Violation of these prohibitions may result in immediate account suspension and legal action.
Limitation of Liability
To the maximum extent permitted by law:
- sobhapay provides services on an "as is" and "as available" basis
- We do not guarantee uninterrupted or error-free service
- We are not liable for indirect, incidental, or consequential damages
- Our total liability is limited to the fees paid by you in the past 12 months
- We are not responsible for third-party service failures
Termination
We reserve the right to suspend or terminate your access to sobhapay services:
- If you breach these Terms or our policies
- If required by law or regulatory authorities
- If we suspect fraudulent or illegal activity
- For prolonged inactivity of your account
Questions About These Terms?
If you have any questions or concerns about these Terms of Use, please contact us:
Phone
+91 123 456 7890Support Hours: Monday-Saturday, 9 AM - 9 PM IST